Large scale HR BPO - Transforming a 600+ person traditional HR
department into a strategy focused internal team with the majority of
transactional work outsourced – significant quality improvements and cost
savings achieved
Providing a unique focus on HR services that provide 24/7 online
access to employees, improve user satisfaction, create a stronger
employee/employer relationship and that are cost effective
Oversight of all labor contract and seniority integration
matters as part of the combination of two US network air carriers
Led a team that achieved the largest consensual labor
restructuring in the US airline industry – achieved 1.6 B in annual savings
through labor contract modifications
Successfully led the internal labor team during the largest Chapter
11 USC § 1113 US airline
industry bankruptcy
Lead contract negotiator on behalf of various pilot groups
represented by the Air Line Pilots Association
Lead seniority integration negotiator for a large US
regional airline pilot group
Managing labor relations during an extended “Corporate
Campaign” waged by labor against management
Sponsored a multiyear performance leadership effort that
brought labor and management together to assess and identify areas of
competitive disadvantage resulting in continuous improvement projects designed to
improve efficiency and increase competitiveness without renegotiating labor
agreements
As dictated by circumstance, work closely with internal and
external communication professionals to design communication strategies to
showcase positive employee and labor relations and combat negative coverage when required
